URGENT CASES WILL BE SEEN ON THE DAY

If your condition is non-urgent you can expect to see a GP within two working days, though you may have to wait longer if you wish to see a particular GP.  You can also expect to see a Nurse within one working day.

Please let us know if more than one member of the family needs to be seen as you will need a longer appointment.

You can book a telephone consultation with a doctor if you feel that your illness could be dealt with over the telephone.  The Receptionist will take your number and give you a time when the Doctor will ring you back.

PLEASE BE ON TIME

Please arrive promptly and remember to cancel your appointment if it is no longer needed or you are not able to keep it.  This could then be given to another patient who may need to see the doctor urgently.

HOME VISITS

Our doctors typically see four patients in the practice in the time it takes to do a   single home visit.  For this reason, we ask out patients to come to the practice if at all possible.  However, we can visit your home if your condition means you cannot   attend the surgery.  Please ring before 10:00 am to arrange a visit and let us know if your condition is urgent.

ACCIDENT AND EMERGENCY/999

If you or someone else experiences severe chest pain, loss of blood or suspected broken bones go to your nearest Accident and Emergency Department or call 999.   Accident and Emergency Departments are open 24 hours a day, 365 days a year and can assess serious injuries and provide emergency treatment.

PLEASE NOTE

Roman Road Health Centre is a member of Blackburn with Darwen’s Local Primary Care GP Federation. Local Primary Care Federation runs a GP extended access service that provides additional appointments at four neighborhood spoke surgeries. Patients can be booked into one of the four spoke surgeries via the Practice Receptionists accordingly. Please ask at reception for more information.