News

  • General Practice Data for Planning & Research Directions including how to opt out
    The data held in the GP medical records of patients is used every day to support health and care planning and research in England, helping to find better treatments and improve patient outcomes for everyone. NHS Digital has developed a new way to collect this data, called the General Practice Data for Planning and Research […]
  • Bank Holiday Opening Hours 31st May 2021
    ***URGENT*** Opening Hours – Bank Holiday Friday 28th May Open 8am – 6.30pm Monday 31st May – CLOSED Tuesday 1st June Open 8am – 6.30pm Should you require assistance whilst we are closed, please telephone 111.
  • Telephone Issues 17.5.2021
    We are aware of the difficulties that some of our patients are experiencing in getting through to the practice on the telephone. We do apologise and we are working hard to resolve this with our IT/telephone supplier – NHS Midlands & Lancashire CSU We are aware that during peak periods, for example, Monday mornings, phone […]
  • Coronavirus
    The NHS in England and Public Health England (PHE) are extremely well prepared for outbreaks of new infectious diseases. The NHS has put in place measures to ensure services are available to the public as normal. The risk to the general public is moderate. If you have arrived back to the UK from mainland China, […]
  • GP Announcement
    Dr Madiha Chowdhury will be joining as our new female GP Partner and Dr Manny Gill will become our GP Senior Partner. 
  • Dr Claire Rushton retiring end of September 2018
    We are very sad to announce that Dr Claire Rushton will be retiring from General Practice at the end of September 2018.  On behalf of all the staff, colleagues and patients at Roman Road Health Centre may we wish Dr Rushton a very happy and fulfilling retirement and thank her for her much valued expertise […]
  • CCG Christmas and New Year opening hours
    Please Click Here to view the opening times for GP Practices. Please Click Here to view the GP Letter regarding Opening times over Christmas and New Year.
  • Cyber Attack
    Roman Road Health Centre will be open as usual on Monday following the cyber attack which took place on Friday 12 May 2017 and affected the NHS and many other organisations around the world. We may not yet have full access to patient records, prescriptions and appointment systems but we are using well-tested contingency plans […]
  • New Member of Staff
    We are very pleased to announce that Dr Madi Chowdhury has joined our Practice in October 2016 and will be working on Tuesdays.

Statement for Patients

We are sorry for the inconvenience being caused for our patents trying to contact the practice by telephone recently. You may have found that trying to reach us first thing on a Monday morning has been particularly difficult.

Like many GP practices in Lancashire, our telephone system is run by a local NHS IT provider who are aware of these issues.

We want to assure you these problems have been escalated and explain that fixing them is not in our control, so please be patient with us whilst they are being addressed.

We have been told that over the next few weeks, a short term fix being put in place that should ensure our telephone systems can stay online during very busy periods. In the longer term, we know that upgrades are being made to the system that should fully resolve the problems.

Remember, there are other ways that you can contact the practice. Firstly if you are able please review our web pages please do this is where we will provide you with the most up to date methods of contacting us or where appropriate other alternatives exist such as:-

* MyGp or PatientAccess ; an app that you may have already downloaded (if not please do and follow the instructions for use) which you can use to book appointments, contact the practice or order your prescriptions.

* As usual, you should dial 999 in an emergency and can access NHS111 or your local pharmacy for advice.

Coronavirus – Advice for Patients

The symptoms of coronavirus are:

The symptoms are similar to other illnesses that are much more common, such as cold and flu and it does not necessarily mean you have the illness.

NHS 111 has an online coronavirus service that can tell you if you need medical help and advise you what to do.

Use this service if:

Do not go to a GP surgery, pharmacy or hospital.

Information for the public is available at gov.uk/coronavirus and https://www.nhs.uk/conditions/coronavirus-covid-19

Like the common cold, coronavirus infection usually occurs through close contact with a person with novel coronavirus via cough and sneezes or hand contact. A person can also be infected by touching contaminated surfaces if they do not wash their hands.
The risk of being in close contact with a person with coronavirus or contaminated surfaces is very low at the current time.
Everyone is being reminded to follow Public Health England advice to:

You can find the latest information and advice from Public Health England at www.gov.uk/coronavirus.

Updated:
02.03.2020