Roman Road Health Centre

Fishmoor Drive, Blackburn BB2 3UY

Repeat Prescriptions

There are various methods of ordering your repeat prescriptions as follows:prescriptions-1-w360h250

Telephone:

Between 11:00am – 2:00 pm daily

Wednesdays (half day) between 11:00am – 1:00 pm.

Fax:  

Anytime No:  01254 282794

By Letter:

Please enclose SAE with request

Post Box in reception:

Please indicated the items required by marking right side of prescription or write each item clearly including your name and date of birth

E-mail address:

[email protected]

PLEASE ALLOW 48 HOURS FROM REQUEST FOR SIGNED PRESCRIPTIONS TO BE COLLECTED

LOCAL PHARMACIST

If you are housebound and unable to attend the surgery, your local pharmacy will   arrange a collection and delivery service for your repeat prescriptions.   Just ask.

Also, your local pharmacist will be able to give you free advice at any time – you don’t need an appointment.

Remember you can treat many minor ailments such as colds, coughs and indigestion by keeping a well-stocked medicine cabinet at home.  We suggest you keep the    following:

– Paracetamol and aspirin (children under 16 and people with asthma should not take aspirin)

– Mild laxatives

– Anti-diarrhoeal medicines

– Rehydration mixture

– Indigestion remedy (example, antacids)

– Travel sickness tablets

– Sunscreen – SPF 5 or higher

– Sunburn treatment (ie. Calamine)

– Tweezers and sharp scissors

– Thermometer

– Selection of plasters, non-absorbent cotton wool, elastic bandages and dressings

Remember

– Keep medicines in a secure locked place out of reach of small children

– Always read the instructions and use the suggested dose

– Watch expiry dates – don’t keep or us medicines past their sell-by date.

– Prescriptions can be ordered by EMIS ACCESS

Take all unwanted and out of date medicines back to the pharmacy

Statement for Patients

We are sorry for the inconvenience being caused for our patents trying to contact the practice by telephone recently. You may have found that trying to reach us first thing on a Monday morning has been particularly difficult.

Like many GP practices in Lancashire, our telephone system is run by a local NHS IT provider who are aware of these issues.

We want to assure you these problems have been escalated and explain that fixing them is not in our control, so please be patient with us whilst they are being addressed.

We have been told that over the next few weeks, a short term fix being put in place that should ensure our telephone systems can stay online during very busy periods. In the longer term, we know that upgrades are being made to the system that should fully resolve the problems.

Remember, there are other ways that you can contact the practice. Firstly if you are able please review our web pages please do this is where we will provide you with the most up to date methods of contacting us or where appropriate other alternatives exist such as:-

* MyGp or PatientAccess ; an app that you may have already downloaded (if not please do and follow the instructions for use) which you can use to book appointments, contact the practice or order your prescriptions.

* As usual, you should dial 999 in an emergency and can access NHS111 or your local pharmacy for advice.

Coronavirus – Advice for Patients

The symptoms of coronavirus are:

The symptoms are similar to other illnesses that are much more common, such as cold and flu and it does not necessarily mean you have the illness.

NHS 111 has an online coronavirus service that can tell you if you need medical help and advise you what to do.

Use this service if:

Do not go to a GP surgery, pharmacy or hospital.

Information for the public is available at gov.uk/coronavirus and https://www.nhs.uk/conditions/coronavirus-covid-19

Like the common cold, coronavirus infection usually occurs through close contact with a person with novel coronavirus via cough and sneezes or hand contact. A person can also be infected by touching contaminated surfaces if they do not wash their hands.
The risk of being in close contact with a person with coronavirus or contaminated surfaces is very low at the current time.
Everyone is being reminded to follow Public Health England advice to:

You can find the latest information and advice from Public Health England at www.gov.uk/coronavirus.

Updated:
02.03.2020